How to convert user feedback into a new product feature
If you’re looking to turn users into lifelong brand advocates, you first need to understand exactly what customers like and dislike about your company.
Surveys
Surveys allow you to gather data from a sample of people. You can then use this data to generalize the results to a larger group of people.
The latest in Surveys
5 common mistakes we have all made with screening questions
Ace from Askable details 5 of the most common mistakes made when writing screening questions. Oh, and how to avoid them of course.
Designing form fields: Optional versus required
Julie Grundy is a big advocate for structured content, and shares her thoughts on form design.
How to get started with customer journey mapping
Learn about one of the most popular tools for UX professionals - the customer journey map.
3 ways you can use online surveys in your UX research
Let’s dive into some of the many ways online survey tools can fit in with your UX research.
How to write great questions for your research
There are some basic principles you should follow when writing research questions.
To wizard, or not to wizard: designing forms that work
Designing forms is one of the toughest challenges for UX designers.
Survey psychology: The psychology of respondents
What motivates people to respond to your surveys? It's time to find out!