User interviews

User interviews are a research technique designed to get qualitative information directly from users.

Learn about user interviews

Learn more about user interviews in our getting started guide

The latest in User interviews

The only qualitative research tool you need is here

The only tool you need to power your entire qualitative research workflow is here. We’re excited to announce the new and improved Reframer is now live for all customers! What is qualitative research? It’s an integral part of any research journey. Think: customer or stakeholder interviews, prototype testing, A/B testing, moderated interviews, and open-ended questions.... View Article

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The Art of the Customer Interview

Customer interviews are the lifeblood of SaaS businesses. If you’re not investing in them, you’re missing out on one of the most impactful tools you can use to grow your business and improve your product.

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How to conduct a user interview

Sitting down in front of your customers can be daunting, but you’ll gain a level of insight and detail that really is tough to beat.

11 min read
How to interview users

Interviews are an essential part of UX research, aimed at learning and deeply understanding others.

6 min read