8 tips for running user interviews over the phone
User interviews can't always be carried out in person, so here are 8 tips to help you ace interviewing users over the phone.
User interviews
User interviews are a research technique designed to get qualitative information directly from users.
Learn about user interviews
Learn more about user interviews in our getting started guide
Capture the context: Pro tips for user interviews
When interviewing users, the responses to our questions make up only half of the story.
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8 tips for running user interviews over the phone
User interviews can't always be carried out in person, so here are 8 tips to help you ace interviewing users over the phone.
How to conduct a user interview
Sitting down in front of your customers can be daunting, but you’ll gain a level of insight and detail that really is tough to beat.
How to interview users
Interviews are an essential part of UX research, aimed at learning and deeply understanding others.
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Whatever your note-taking method, collecting and making sense of your qualitative research can be a challenge.
Capture the context: Pro tips for user interviews
When interviewing users, the responses to our questions make up only half of the story.