Cognitive biases in user research
Principal User Experience Consultant Ruth Ellison shares her thoughts on cognitive biases.
Usability testing
Usability testing is a research method designed to evaluate how easy something is to use by testing it with representative users.
Learn about usability testing
Learn more about usability testing in our getting started guide
Avoiding bias in the oh-so-human world of user testing
Are there any 'best practices' for wordings that evoke unbiased feedback from users?
The latest in Usability testing
UX research methods for each product phase
What is UX research? User experience (UX) research, or user research as it’s commonly referred to, is an important part of the product design process. Primarily, UX research involves using different research methods to gather information about how your users interact with your product. It is an essential part of developing, building and launching a product... View Article
Usability testing with Optimal Workshop
Completing tasks is a common way of performing usability testing, so we’ve added new functionality to our qualitative research tool, Reframer, to support tasks.
5 tips for running an effective usability test
Usability testing is a chance to evaluate a product by testing it with real, representative users. These sessions can give you great insight into how easy to use something is.
What gear do I need for qualitative user testing?
The equipment and tools you use to run your user testing sessions can make your life a lot easier. Here’s a quick guide.
The ultimate reading list for new user researchers
Regardless of your experience, being able to reference detailed information on UX methods, techniques and tools will make your life much easier.
Getting started with usability testing
Usability testing is one of the best things you can do to give your product the best chance of success. Here’s a little guide we’ve prepared to get you started.
How to recruit for and run remote user testing
With remote user testing, you can conduct all of your tree testing, card sorting, first-click and usability testing online.
Tagging your way to success: How to make sense of your qualitative research
Whatever your note-taking method, collecting and making sense of your qualitative research can be a challenge.
How to run fast and affordable usability tests with hard-to-reach, high-earning users
Rounding up participants to test your website or application is a perennial problem for most UX research.
User research in an agile environment
Organizations large and small need flexible, well-rounded tools to help conduct and communicate effective user research.
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