THE LATEST

How to interpret your card sort results Part 2: closed card sorts and next steps

This article explains how to interpret and analyze the results from closed card sorts using OptimalSort from OptimalWorkshop.

How to interpret your card sort results Part 1: open and hybrid card sorts

This article explains how to interpret and analyze the results from open and hybrid card sorts using OptimalSort from OptimalWorkshop.

Understanding and refining choreography for your information architecture

An article about one of the most important complementary elements of information architecture, choreography. Often overlooked, choreography is basically the...

World Usability Day 2018: 6 examples of bad design and how to improve them

Our blog post for World Usability Day 2018, featuring 6 examples of bad design on different websites and how to improve them.

Building a brand new experience for Reframer

We've been working hard on a fresh new look and features for our qualitative research tool Reframer. Learn more about them here!

My journey running a design sprint

At Optimal Workshop, we're experimenters at heart. Recently, we jumped at the chance to run a design sprint — learn more about how we did it here.

How to define and refine ontology

Ontology is a big part of developing an information architecture. Read on to see some examples (including one lesson we learned at Optimal Workshop!), and find...

The information architecture of libraries part 2:  Library of Congress Classification

We're taking another look at libraries and information architecture. In this second part of the series, it's the Library of Congress Classification system's...

Arts, crafts and user feedback: How to engage your team through creative play

Getting other team members engaged in user research can be tricky. Kelly, one of our designers, led a workshop that makes learning about customer feedback a...

The information architecture of libraries part 1:  Dewey Decimal Classification

We take a look at one of the most popular library classification systems: the Dewey Decimal System! See what we found in our card sort, and have a play around...