User Research

THE LATEST

Are we using design to make the world a less valuable place?

Michael Palmyre Joined us the Optimal Workshop Roadshow in Sydney to talk about value, its different meanings, and how it relates to experience...

Qualitative research: Some is better than none

Amir Ansari, head of UX at b2cloud, joined us in Melbourne to speak about user research and some problems that user researchers face.

Capture the context: Pro tips for user interviews

Words are important in user interviews, but so are things happening in the environment. Here are a few things to keep in mind for your next interview.

How to build rapport in a user interview

Building rapport with a research participant can be a big challenge for interviewers. Read on for some tips on how to make your interviewee feel more...

5 lessons user researchers can learn from a longtime interviewee

Want to learn how to be a better user interviewer? Check out this feedback from a long time interviewee for some tips to keep in mind during your...

User research in an agile environment

How does user research work in a business that has adopted the agile methodology? Our Sales Director James Wood explains.

A snapshot of Optimal Workshop customers

We recently invited a number of our researchers to complete a survey in order to develop a wider snapshot of how people use our tools.

Qualitative research methods

What are qualitative research methods? Read on to find out, and how you can use Reframer to help you with your next qualitative research project.