User Research

THE LATEST

How to recruit for and run remote user testing

Remote user testing can give you quick and powerful results easily. Jess Lewes from People for Research shares some tips to keep in mind when recruiting remote...

How to become a more valuable UX professional: 3 factors to increase your worth

What does it take to show that you're a valuable UXer at your workplace? Krispian Emert shares a few tips that you can easily act on.

5 ways to increase user research in your organization

Laura and Brandon from Viget share a few tips for helping to increase user research across your organization by involving your team.

Are we using design to make the world a less valuable place?

Michael Palmyre Joined us the Optimal Workshop Roadshow in Sydney to talk about value, its different meanings, and how it relates to experience design.

Qualitative research: Some is better than none

Amir Ansari, head of UX at b2cloud, joined us in Melbourne to speak about user research and some problems that user researchers face.

Capture the context: Pro tips for user interviews

Words are important in user interviews, but so are things happening in the environment. Here are a few things to keep in mind for your next interview.

How to build rapport in a user interview

Building rapport with a research participant can be a big challenge for interviewers. Read on for some tips on how to make your interviewee feel more at ease.

5 lessons user researchers can learn from a longtime interviewee

Want to learn how to be a better user interviewer? Check out this feedback from a long time interviewee for some tips to keep in mind during your next session.

User research in an agile environment

How does user research work in a business that has adopted the agile methodology? Our Sales Director James Wood explains.

A snapshot of Optimal Workshop customers

We recently invited a number of our researchers to complete a survey in order to develop a wider snapshot of how people use our tools.