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The information architecture of libraries part 2:  Library of Congress Classification

We're taking another look at libraries and information architecture. In this second part of the series, it's the Library of Congress Classification system's...

Arts, crafts and user feedback: How to engage your team through creative play

Getting other team members engaged in user research can be tricky. Kelly, one of our designers, led a workshop that makes learning about customer feedback a...

The information architecture of libraries part 1:  Dewey Decimal Classification

We take a look at one of the most popular library classification systems: the Dewey Decimal System! See what we found in our card sort, and have a play around...

How to recruit for and run remote user testing

Remote user testing can give you quick and powerful results easily. Jess Lewes from People for Research shares some tips to keep in mind when recruiting remote...

How to interview users

User interviews are both an art and a science. Read on to learn about best practices from our User Researcher Ania.

Website review: Sephora US website footer

We take a look at global beauty giant Sephora using both Treejack and OptimalSort together. Except this time, we're just testing the footer of the US website!

Website review: ASOS

This week we used Treejack and OptimalSort together to test ASOS — a giant online shopping website for clothing and accessories. Check out what we found here!

Helping developers develop empathy at Atlassian

Did you know that Atlassian ecosystem apps are mostly created by third-party companies? See how Atlassian teach their developers empathy to create better apps!

5 ways to increase user research in your organization

Laura and Brandon from Viget share a few tips for helping to increase user research across your organization by involving your team.

Tips for conducting international user research

About to do some user research in a country you've never been to? Read Alessandra's experience and tips on conducting international user research here.