Qualitative User Research

THE LATEST

Qualitative research: Some is better than none

Amir Ansari, head of UX at b2cloud, joined us in Melbourne to speak about user research and some problems that user researchers face.

New to Reframer: Tag groups and custom colors

We've added a few things to the way you create, use and manage tags in Reframer. Read on to learn more!

How to get started with customer journey mapping

Customer journey mapping is a powerful tool in understanding your users. It helps raise awareness of their experience among clients and colleagues.

A new way to organize your studies

Our new feature to help you organize your studies in a way that makes sense to you will be rolled out soon. Read about the research we did to create...

Capture the context: Pro tips for user interviews

Words are important in user interviews, but so are things happening in the environment. Here are a few things to keep in mind for your next interview.

How to build rapport in a user interview

Building rapport with a research participant can be a big challenge for interviewers. Read on for some tips on how to make your interviewee feel more...

5 lessons user researchers can learn from a longtime interviewee

Want to learn how to be a better user interviewer? Check out this feedback from a long time interviewee for some tips to keep in mind during your...

13 time-saving tips and tools for conducting great user interviews

User interviews can take up a lot of time and cause stress for your team. Take some of the hassle out of your next session by using some of these...

How can we reach internal users and get them excited about participating in user research?

Need to recruit participants for your user research from within your own company? Keep these tips from UX Agony Aunt in mind!

Better research with Optimal Workshop and MURAL

Research and design has changed over time, thanks to technology. Read on to find out how to do better research for design with Optimal Workshop and...