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67 ways to use the Optimal Workshop Suite of user research tools

Got a spare few minutes to get creative with The Optimal Workshop Suite? Here's a list of 67 ideas to get you started!

A few points to consider before chucking in the towel

We all need to be happy with the jobs and workplaces we're in. Read on for Agony Aunt's advice on leaving a toxic workplace!

Card descriptions: Testing the effect of contextual information in card sorts

Card sorts are in essence a simple technique, however it’s the details of the sort that can determine the quality of your results.

Treejack takes a trip with American Airlines

Airlines need to ensure their digital channels are delivering a great user experience. Read on to see how we tested American Airlines with Treejack.