There are many different techniques to evaluate information architecture, and some of them overlap regarding the insights they provide.
New to website architecture and not sure where to start? Check out some of our tips for developing a plan and using our remote-testing tool Treejack.
This post makes suggestions for practitioners as part of observing users during UX interviews.
I've created two new data visualizations for your Reframer projects.
Behind the scenes of UX work on Trade Me's CRM system.
Collating your user testing notes: Patterns, themes, and insights gained from scoring, tagging and merging
Collating your user testing notes: Patterns, themes, and insights gained from scoring, tagging and merging.
There are three types of conversations that occur during a usability study: in your head, with the participant, and with the team.
Dr David Travis shares insights into how to record and make use of observations from a user research sessions. He explores what an observation actually is, how...
A paper published in 2009 established a positive link between first clicks and task success in scenario-based user tests. We've analyzed missions of tree test...
Here's Matt from Optimal Workshop with a short video on stand-out books.