UX research methodologies

The latest in UX research methodologies

Using UX to win in good times (and bad)

A  natural response to a downturn is to contract. To remove ‘excess’ to become streamlined. Whilst this is an understandable and natural response to a reduction in revenue, bookings, or orders, it could be a little counter-intuitive. Marketing and research budgets are often reduced as part of saving money and resource in hard times. Still,... View Article

4 min read
Moderated vs unmoderated research: which approach is best?

Knowing and understanding why and how your users use your product is invaluable for getting to the nitty gritty of usability. Delving deep with probing questions into motivation or skimming over looking for issues can equally be informative.  Put super simply, usability testing literally is testing how usable your product is for your users. If... View Article

6 min read