UX New Zealand is Aotearoa’s biggest dedicated user experience conference. Whether you’re new to UX or a seasoned professional, you’ll gain valuable insights and inspiration – and have fun along the way!
Innovation is at the core of revenue growth – finding new ways to create and capture value. The reason most innovations fail is not because they don’t work (organizations are very good at building products and services with features and benefits), they fail because they don’t create value on dimensions that drive customer choice. If... View Article
Designing in teams with different stakeholders can be incredibly complex. Each person looks at projects through their own lens, and can potentially introduce jargon and concepts that are confusing to others. Simplicity advocate Ella Stoner knows this scenario all too well. It’s what led her to create an easy three-step tool for recognizing problems and... View Article
When Bear Liu was teaching himself design, he struggled remembering concepts since English wasn’t his first language. To help, he started doodling. By drawing pictures that related to what he was learning, he found he could not only remember them better, he could understand and communicate more effectively too. Ever since, he’s used the power... View Article
When you have a small design team or none at all, how do you ensure that your content is consistent, has the right tone, and is captivating? It can be difficult, but it doesn’t have to be! Julia Steffen, Principal Content Designer at Varis, spoke at UX New Zealand, the leading UX and IA conference... View Article
There is strong backlash about the perceived failures of Human Centred Design (HCD) and its contribution to contemporary macro problems. There seems to be a straightforward connection: HCD and Design Thinking have been adopted by organizations and are increasingly part of product/experience development, especially in big tech. However the full picture is more complex, and... View Article
As information professionals, we work with the “stuff” of information in our everyday work. We search for information, we spend time analyzing and synthesizing it, and we carefully create and structure it. Whether you elicit information from users and stakeholders, explore large data sets, design ‘journeys’ or interfaces, or create information architectures, understanding the information... View Article
It’s a chicken and egg situation when it comes to securing funding for a large transformation program in government. On one hand, you need to submit a business case and, as part of that, you need to make early decisions about how you might approach and deliver the program of work. On the other hand,... View Article
The Ministry for Primary Industry’s (MPI) customers have some of the most varied information needs — possibly the most varied in New Zealand. MPI provides information on how to follow fishing rules, what the requirements are to sell dairy products at the market, and how to go about exporting honey to Asia. Their website mpi.govt.nz... View Article
It’s no secret – New Zealand has a diversity problem in design and technology. Throughout her career, Sachi often felt like the odd one out – the only woman, the only Pasifika person, the one who laughed too loud, the one who looked different and sounded different. But as a leader, Sachi has been able... View Article
We all want to be experts in what we do. We train, we practice, and we keep learning. We even do 10,000 hours of something believing it will make us an expert. But what if our ‘expertise’ actually comes with some downfalls? What if experts can be less creative and innovative than their less experienced... View Article