8 tips for running user interviews over the phone
User interviews can't always be carried out in person, so here are 8 tips to help you ace interviewing users over the phone.
User interviews
User interviews are a research technique designed to get qualitative information directly from users.
Learn about user interviews
Learn more about user interviews in our getting started guide
Capture the context: Pro tips for user interviews
When interviewing users, the responses to our questions make up only half of the story.
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