Reframer is coming out of beta!

2 min read Andy Summers


We’re thrilled to announce that Reframer is coming out of beta on February 4, 2019. It’s been a long journey, and a lot of you have been along for the ride with us.

We wanted to say thank you from the bottom of our hearts for participating in our research, providing feedback and sharing your thoughts from all around the globe.

If you’re on the free plan and are in the middle of a study — don’t worry. You’ll still have access to Reframer for free until May 4, 2019.

What’s new with Reframer

A few months ago, we released a new look and feel for Reframer. Here’s a quick recap.

We’ve also released a new and improved version of session tags, called segments.

Segments are used to tag and categorize your sessions. They’re useful for identifying demographics, personas or user types. For example, you could create a segment called “Job titles” and add segment labels within that such as “Manager”, “Team lead” and so on.

You can also filter by segment when you’re analyzing your data, helping you to spot trends and build themes.

Introducing paid and free plan limits for Reframer

Paid plan subscribers get complete access to Reframer and all its features. This includes creating an unlimited number of studies and sessions, capturing as many observations as needed, and full use of the analysis functionality.

Free plan subscribers can create an unlimited number of studies and observations with a maximum of 3 sessions per study. Data can be reviewed and filtered but themes can’t be saved.

For a full list of free and paid plan limits, check out our Knowledge Base article.

Thanks for helping us shape Reframer into the tool it is today. We can’t wait to share it with you.


Product manager, Reframer