THE LATEST

New to Reframer: Tag groups and custom colors

We've added a few things to the way you create, use and manage tags in Reframer. Read on to learn more!

How to get started with customer journey mapping

Customer journey mapping is a powerful tool in understanding your users. It helps raise awareness of their experience among clients and colleagues.

Discovery projects: Finding out what we don’t know

Over the past few months we've been working on a Discovery Project. Read on to find out what this is and how we did it.

A new way to organize your studies

Our new feature to help you organize your studies in a way that makes sense to you will be rolled out soon. Read about the research we did to create...

The FAQs of UX Agony Aunt

Over the years, UX Agony Aunt has heard all types of questions from UXers around the globe. Here's a list of some of the more frequent ones.

Capture the context: Pro tips for user interviews

Words are important in user interviews, but so are things happening in the environment. Here are a few things to keep in mind for your next interview.

NPS® and Likert items added to question types

After the release of our online survey tool Questions, we heard you'd like more variety in the types of questions we offered. Now you can use Likerts...

New feature: Category card limits

We're excited to announce a brand new feature for closed and hybrid card sorts in OptimalSort: category card limits! Read on to find out more.

How to build rapport in a user interview

Building rapport with a research participant can be a big challenge for interviewers. Read on for some tips on how to make your interviewee feel more...

5 lessons user researchers can learn from a longtime interviewee

Want to learn how to be a better user interviewer? Check out this feedback from a long time interviewee for some tips to keep in mind during your...