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We sit down with Nate Foulds, the product researcher for Stories at Instagram, to learn more about his career and his work.
Qualitative user research is about exploration. Exploration is about the journey, not only the destination (or outcome). Gaining information and insights about your users through interviews, usability testing, contextual, observations and diary entries.
Vox Media’s Senior Director of User Research talks to us about his beginnings as a researcher and his work at MailChimp and Vox.