Max Koh

Max is Optimal Workshop's content marketing manager, resident cat whisperer and Samoyed enthusiast. Connect with her on LinkedIn:

How to build rapport in a user interview

Building rapport with a research participant can be a big challenge for interviewers. Read on for some tips on how to make your interviewee feel more...

13 time-saving tips and tools for conducting great user interviews

User interviews can take up a lot of time and cause stress for your team. Take some of the hassle out of your next session by using some of these...

Better research with Optimal Workshop and MURAL

Research and design has changed over time, thanks to technology. Read on to find out how to do better research for design with Optimal Workshop and...

Just published: A free book-length guide to tree testing

Tree testing guru Dave O'Brien has just launched his brand new, comprehensive wiki "Tree testing for websites". Have a read and share your thoughts!

Questions for Questions: How we surveyed our users about our new tool

Upon the launch of our new online survey tool, Questions, we sent out a short survey to see what you all use online surveys for. Read on for the...

We’ve changed our pricing

We’ve created a new monthly and annual subscription that brings all of our tools into one platform — The Optimal Workshop Suite.

How to encourage people to participate in your study

Recruiting participants can be one of the most frustrating parts of UX research and the user testing process. Read on to find out how to make it...

How to create awareness of UX and run a workshop

Need to explain the difference between UI and UX to a manager? Hosting a UX workshop and not sure where to start? Read on!

3 ways you can use online surveys in your UX research

Online survey tools can help you with remote user testing and other UX research. Read on to find out how you can use Questions to complement your...

Calling all researchers and designers!

Want to share your knowledge and UXpertise? Submit a chapter to our upcoming ebook on user research and interview best practices.