Ashlea McKay

Ashlea McKay is a UX researcher, writer and keynote speaker with an industrial design background. She has more than 8 years of experience spanning both the public and private sectors in Australia and internationally in the SaaS space. Ashlea co-founded UX advice column UX Agony Aunt with Optimal Workshop in 2015 and is heavily involved in the global UX community through industry publications, mentoring and conference speaking engagements. Ashlea is also a proud autistic person who was diagnosed later in life. After spending 30 years not knowing she was missing a key piece of her identity, finding out she’s on the spectrum was the best thing that ever happened to her. Ashlea is currently writing her first book on life as an autistic UXer and is based in Canberra, Australia.
THE LATEST

How to interpret your card sort results Part 2: closed card sorts and next steps

This article explains how to interpret and analyze the results from closed card sorts using OptimalSort from OptimalWorkshop.

How to interpret your card sort results Part 1: open and hybrid card sorts

This article explains how to interpret and analyze the results from open and hybrid card sorts using OptimalSort from OptimalWorkshop.

Understanding and refining choreography for your information architecture

An article about one of the most important complementary elements of information architecture, choreography. Often overlooked, choreography is basically the...

World Usability Day 2018: 6 examples of bad design and how to improve them

Our blog post for World Usability Day 2018, featuring 6 examples of bad design on different websites and how to improve them.

How to define and refine ontology

Ontology is a big part of developing an information architecture. Read on to see some examples (including one lesson we learned at Optimal Workshop!), and find...

The information architecture of libraries part 2:  Library of Congress Classification

We're taking another look at libraries and information architecture. In this second part of the series, it's the Library of Congress Classification system's...

The information architecture of libraries part 1:  Dewey Decimal Classification

We take a look at one of the most popular library classification systems: the Dewey Decimal System! See what we found in our card sort, and have a play around...

Website review: IKEA US

We put the IKEA US website to the test (tree test, that is!) using Treejack. Read on to see how we did it and the findings we came up with in the end.

10 information architecture traps we all fall into: Part 2

In part 2 of this series, Ashlea discusses 5 more information architecture traps that we can all easily fall into and how to avoid them.

Form review: IRS US Individual Income Tax Return 2016 Form

Nobody really likes filling in tax forms, especially when they're as confusing as this one from the IRS! Check out this first-click test we ran on a form.