Ashlea McKay

Ashlea McKay is a UX researcher, writer and keynote speaker with an industrial design background. She has more than 8 years of experience spanning both the public and private sectors in Australia and internationally in the SaaS space. Ashlea co-founded UX advice column UX Agony Aunt with Optimal Workshop in 2015 and is heavily involved in the global UX community through industry publications, mentoring and conference speaking engagements. Ashlea is also a proud autistic person who was diagnosed later in life. After spending 30 years not knowing she was missing a key piece of her identity, finding out she’s on the spectrum was the best thing that ever happened to her. Ashlea is currently writing her first book on life as an autistic UXer and is based in Canberra, Australia.
THE LATEST

World Usability Day 2018: 6 examples of bad design and how to improve them

Our blog post for World Usability Day 2018, featuring 6 examples of bad design on different websites and how to improve them.

How to define and refine ontology

Ontology is a big part of developing an information architecture. Read on to see some examples (including one lesson we learned at Optimal Workshop!), and find...

The information architecture of libraries part 2:  Library of Congress Classification

We're taking another look at libraries and information architecture. In this second part of the series, it's the Library of Congress Classification system's...

The information architecture of libraries part 1:  Dewey Decimal Classification

We take a look at one of the most popular library classification systems: the Dewey Decimal System! See what we found in our card sort, and have a play around...

Website review: IKEA US

We put the IKEA US website to the test (tree test, that is!) using Treejack. Read on to see how we did it and the findings we came up with in the end.

10 information architecture traps we all fall into: Part 2

In part 2 of this series, Ashlea discusses 5 more information architecture traps that we can all easily fall into and how to avoid them.

Form review: IRS US Individual Income Tax Return 2016 Form

Nobody really likes filling in tax forms, especially when they're as confusing as this one from the IRS! Check out this first-click test we ran on a form.

10 information architecture traps we all fall into: Part 1

Whether you're a beginner UXer or a bit more experienced, it can be super easy to fall into any of these 10 information architecture traps.

Ready for take-off: Best practices for creating and launching remote user research studies

So you've created a study and you're about to hit that launch button. Before you do, check out some of these best practices for launching remote user studies!

Best practices for creating a tree test

Thinking of creating a tree test for your information architecture? Make sure you read these best practices before you get started!