Recommended for you

Testing FAQs with people who don’t use your site
Frequently asked question pages. Love them or hate them, I don’t think they’re going anywhere anytime soon.

Ask me anything: Boon Sheridan, principal and raconteur of coincidental arts
Here's an AMA with Boon Sheridan, which took place in Designer Hangout.

Tree testing in the design process — Part 1: The research phase
How should you use tree testing during the research phase of your project?